Privacy Policy

1. Introduction

At Genii Logistics ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

2. Data Controller

For the purposes of applicable data protection laws, the data controller is Genii Logistics Ltd, registered in England & Wales (Company No. 10660408), with its registered office at 65a Station Road, Edgware, Middlesex, HA8 7HX.

3. Information We Collect

• Account Information: Name, email address, phone number, billing address.
• Service Data: Booking details, locations, communications with our support team.
• Payment Information: Payment card token, transaction history (sensitive card data is handled by our payment provider).
• Technical Data: IP address, browser type, device identifiers, and website usage analytics.
• Cookies & Tracking: Data collected via cookies and similar technologies.

4. How We Use Your Information

We use your personal data to:

• Provide and manage our logistics services.
• Process payments and prevent fraudulent activity.
• Respond to your inquiries and support requests.
• Send operational and promotional communications (where permitted).
• Improve, analyze, and optimize our website and services.

5. Sharing and Disclosure

We may share your information with:

• Service providers and partners who perform services on our behalf.
• Delivery agents to fulfill your bookings.
• Legal or regulatory authorities when required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences via your browser settings. For more details, see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, and to comply with legal obligations.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent where we rely on it.
• Receive your data in a portable format.

To exercise these rights, please contact us at privacy@geniilogistics.com.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this policy, please contact:

Email: contact@geniilogistics.com
Address: 65a Station Road, Edgware, Middlesex, HA8 7HX